Our Vision

Be the platform that brings together all eco-system partners to deliver consumer happiness through great after-sales service

About Us

Servify is the most seamless aftersales service platform that integrates multiple partners such as repair centres, logistic partners, payment gateway, distributors and retailers to deliver great customer experience. The platform helps the consumers to get both in-warranty and out of warranty service, activation of protection plans and claim process, Buy-back of the old devices and guidance on the next purchase.

Servify believes in Smart technology & efficient process management are the pillars of delivering great customer experience. The platform has been adopted across many categories such as smart devices, home appliances, automobile & other consumer durables such as furniture.

Started in 2015, Mumbai-based Servify, with regional offices in US, Canada, Middle-east, Australia and Europe and run by Service Lee Technologies Pvt. Ltd is engaged in transforming the after-sales service experience. Servify currently works with a number of top device brands, retailers, distributors, insurers, service providers and carriers such as Amazon, AmTrust, Apple, Croma, Godrej, Huawei, Ingram Micro, Micromax, Motorola/Lenovo, Nokia, OnePlus, OPPO, Panasonic, RealMe, Redington, Reliance Jio, Reliance Retail, Sangeetha Mobiles, Vodafone, and Xiaomi, among others.

We Value

  • Dependability

    Build trust through commitment and execution

  • Agility

    Lead change through ownership

  • Innovation

    Create and deliver value through disruption

  • Simplicity

    Clarity of thought in all interactions

  • Sustainability

    What we do today must improve our tomorrow

Our Leadership Team

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    Sreevathsa Prabhakar

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    Thomas Mueller

    President - Europe
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    Ajay Mishra

    Chief Operating Officer
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    Bharat Jain

    Chief Finance Officer
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    Ranjeet Walunj

    Chief Technology Officer
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    Mahesh Patil

    Chief Marketing Officer
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    Melville Fernandes

    Chief Supply Chain Officer
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    Esha Ganguly Ahuja

    Chief Human Resources Officer
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    Ratnesh Vijayvargiya

    VP - Technology
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    Priya Gonsalves

    Senior Director - Service Operations
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    Swapnil Godambe

    Director – Engineering
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    Karthik Prasad

    Director - Projects

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