At Servify, we are committed to providing our partners and customers with global, world-class support. Given the ever-changing situation surrounding COVID-19, we wanted to alert you to some potential changes that could affect certain support channels in the coming days. Firstly, since Servify's core platform is driven by technology, human interaction is always at a minimum. However, keeping the situation in mind, we have planned to leverage our global presence for continual support at any impacted location. Our business continuity plan takes many factors into consideration including how we serve customers by location, product and customer segment. We are well equipped to maintain business continuity while ensuring security compliance. We are committed to provide you with the best support possible during this uncertain time. Despite all this, if our service to you is impacted, please do bear with us.

Our Vision

Be the platform that brings together all eco-system partners to deliver consumer happiness through great after-sales service

About Us

Servify is the most seamless aftersales service platform that integrates multiple partners such as repair centres, logistic partners, payment gateway, distributors and retailers to deliver great customer experience. The platform helps the consumers to get both in-warranty and out of warranty service, activation of protection plans and claim process, Buy-back of the old devices and guidance on the next purchase.

Servify believes in Smart technology & efficient process management are the pillars of delivering great customer experience. The platform has been adopted across many categories such as smart devices, home appliances, automobile & other consumer durables such as furniture.

Started in 2015, Mumbai-based Servify, with regional offices in US, Canada, Middle-east, Australia and Europe and run by Service Lee Technologies Pvt. Ltd is engaged in transforming the after-sales service experience. Servify currently works with a number of top device brands, retailers, distributors, insurers, service providers and carriers such as Amazon, AmTrust, Apple, Croma, Godrej, Huawei, Ingram Micro, Micromax, Motorola/Lenovo, Nokia, OnePlus, OPPO, Panasonic, RealMe, Redington, Reliance Jio, Reliance Retail, Sangeetha Mobiles, Vodafone, and Xiaomi, among others.

We Value

  • Dependability

    Build trust through commitment and execution

  • Agility

    Lead change through ownership

  • Innovation

    Create and deliver value through disruption

  • Simplicity

    Clarity of thought in all interactions

  • Sustainability

    What we do today must improve our tomorrow

Our Leadership Team

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    Sreevathsa Prabhakar

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    Vikas Jain

    Group Chief Financial Officer
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    Bharat Jain

    Head - Corp. Functions
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    Conor O'Sullivan

    Head - Product
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    Ankit Chowdhary

    Chief of Staff
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    Pragyan Mohanty

    Head - Strategy
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    Aditya Mony

    Head - Technology
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    Ratnesh Vijayvargiya

    Head - Engineering
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    Ajay Mishra

    Head of Partnerships - Emerging Technology
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    Prateek Hak

    Business Head - India
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    Thomas Mueller

    Business Head - Europe
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    Laurie Banks

    Business Head - Americas
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    Abeer Nijmeh

    Business Head - MEA
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    Dr. Najam Kidwai

    Senior Advisor
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    Tang Haisong

    Senior Advisor - China
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    Deepak Padmanabhan

    Senior Advisor

This is Awesome! I want to be part of Servify

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